Frequently Asked Questions
Pre Hire
Transport costs will be confirmed when our team call you back to confirm your reservation.
Credit Card
All major credit cards are accepted. In most cases this means that your hire is completed before your card statement is due. For long-term hires, charges are made at 2-week intervals.
Cash or Debit Card
Customers who prefer to pay in advance will be asked for a deposit of around twice the weekly hire rate. On return of the equipment we deduct the hire charge and refund your balance.
Deposits are required for all equipment hire. We will ask for a 2 week Hire charge as a deposit which will be refunded upon return of equipment.
Using HSS
Please book as early as possible, especially for the busy summer and Bank Holiday periods. You may reserve by telephone or by using the enquiry form on this site.
Finished with the kit you’ve hired from HSS? Just call 1800 22 33 66 and quote your contract number – we’ll cease the hire and give you a confirmation reference number.
Equipment will be collected at the earliest opportunity convenient for you, usually the next working day.
We will ask for 2 forms of identification at the time of hire. A bank or credit card together with a driving licence showing your current address are ideal. If in doubt please check with your local branch.
If you wish to hire on a regular basis with up to 30 days credit, please call into your local branch.
Equipment remains on hire (and chargeable) until returned to any HSS branch. If you require a collection, please telephone and ensure you obtain an ‘off-Hire’ number. Security of equipment remains your responsibility until returned or collected by us.
We do charge for broken or damaged equipment. Be sure equipment is secured when not in use and protected from vandalism or loss. You can avoid the risk of unforeseen charges by taking one of our Damage Waiver options.
Our highest level of protection, at 16% of the hire rate, protects you against the cost of theft and repairing damage of HSS equipment, up to the value of €5,000.
** Supplementary conditions and limits of claim apply.
Full details with hire are available on request.
**Different limitations apply to crosshire products.
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Yes, we collect and store your data securely.
HSS Training has a huge range of industry-recognised courses. Click here or call them direct on 1800 223 366.
Click here to read our Terms and Conditions.
Our standard opening hours are:
Mon to Fri: 07.30 – 17.30
Saturday: 08.00 – 13.00 set branches (Limerick, Long Mile & Santry)
Regional variations do exist, so please check when placing your order.
Dublin (Greenogue Industrial Estate, Long Mile Road, Santry and Docklands), Waterford, Cork, Limerick and Galway.
Post Hire
A cleaning charge will be levied if equipment is returned dirty.
General
240v are traditionally used in domestic circumstances, using mains electricity. 110v tools are usually used on building sites. 110v tools can be run from the mains, but will require a transformer to do so. Both are safe when used properly.